Terms & Conditions
This website is owned and operated by Fuel Supplies (C.I.) Limited, a company registered in Guernsey with company number 409 whose registered office is at Bulwer Avenue, St Sampson, Guernsey, GY1 3EB. For the purposes of these Terms and Conditions “we”, “our” and “us” refers to Fuel Supplies (C.I.) Limited.
Please review these Terms and Conditions carefully before using this website. By using this website you agree to be bound by these Terms and Conditions, as amended by us from time to time.
These Terms and Conditions only apply to your use of this website. Separate terms and conditions will apply to the supply of any goods or services by us to you.
The information contained on this website is provided by us for general information purposes only. While we endeavour to keep the information up to date and correct, we are under no obligation to do so. We make no representations or warranties, and offer no guarantees, of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of this website or its contents.
Nothing on this website is intended to amount to advice on which you should rely and any reliance you place on the contents of this website is strictly at your own risk. To the maximum extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to this website or its contents, whether express or implied, but we do not exclude or limit our liability for death or personal injury arising from any negligence, fraud or fraudulent misrepresentation on our part.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), by statute or otherwise, even if foreseeable, arising out of or in connection with:
- your use of, or inability to use, this website;
- or your use of, or reliance on, any content displayed on this website.
In particular, but without limiting the above, we will not be liable for:
- loss of profits, sales, business or revenue;
- loss of data;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or its content, or any website or resources linked to it.
We assume no responsibility for the content or availability of websites or resources provided by third parties which are linked to this website. Where this website contains links to such other websites or resources, these links are provided for information purposes only. We have no control over the nature, content or availability of any such websites or resources and the links should not be interpreted as us endorsing or recommending them. We will not be liable for any loss or damage that may arise from your use of them.
We have selected WorldPay to manage the processing of payments through our website.
WorldPay’s payment solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world. WorldPay’s e-commerce solutions are secure and easy-to-use, and have enabled customers to gain access to valuable products and services over the Internet.
With WorldPay, you are provided with a variety of options for Great British Sterling (GBP) payments, including Visa, Visa Debit, MasterCard, Maestro and American Express.
If you make a payment to Fuel Supplies (C.I.) Limited that was a mistake, then we will refund your payment for you within fourteen days. Please contact us as soon as possible to report such an instance.
If an overpayment is made by card, as long as there is a credit balance on the account we will refund the full amount or the amount of the credit balance available.
Direct Debit Refunds
If your account is in credit we can issue a refund of this amount, which will be paid back into the bank account it was collected from unless agreed otherwise. It is worth remembering that we calculate your payments based on annual usage. So you can build up a credit in the warmer months, which is then used in the winter to pay for your heating oil.
If you have any queries please do not hesitate to contact us.
Privacy and Cookies
Any data you supply to us or which we collect from you when you use this website will be used and processed in accordance with our Privacy & Cookie Statement. By using this website, you consent to such use and processing and you warrant that any data provided by you is accurate.
All material found on this website, including text and photographs, is owned by us. You may not copy, adapt, alter, publish or sell any material on this website whether in whole or in part without our prior written consent. However, the contents of this website may be downloaded, printed or copied for your personal, non-commercial use.
We may make improvements or changes to the information on this website, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this website. By using this website, you accept the modified Terms and Conditions.
These Terms and Conditions, and any non-contractual disputes or claims relating to them, are governed by Guernsey law. You and we agree that the Guernsey courts shall have exclusive jurisdiction in relation to these Terms and Conditions.
Renewables & Heating Services Terms & Conditions
- Supply of Plumbing and Heating Goods and Services
- Structured Discount Scheme on Quoted Plumbing Works
- Cylinder Maintenance Contract Agreement
- Oil Fired Cooker Maintenance Contract Agreement